Transforming Colour Management for a National Multisite Print Business

Executive Summary

Our client, a nationally recognised multisite print business, had invested in several colour tools and software but struggled to achieve consistency. Systems from different manufacturers did not align, colour management software was never fully implemented, and communication with clients on colour issues was ineffective. Using our Platinum Colour Management Package, we designed and implemented a cohesive end-to-end colour management strategy, backed by ongoing training and full-service support. The result: seamless colour consistency across devices, reliable reprints, faster problem resolution, stronger client relationships, and a 5-year (and ongoing) partnership that continues to grow.

About the Client

The client is a leading print provider with multiple sites nationwide, serving a diverse portfolio of brands and industries. Their success depends on delivering colour-accurate, on-time results for demanding clients across packaging, labels, and commercial print.

The Challenge

• Multiple colour management tools from different vendors created conflicting results.
• No framework to properly implement colour management across RIPs, proofers, and presses.
• Colour differences between devices led to major client complaints and manufacturing delays.
• Long, slow discussions with clients over colour inconsistencies harmed efficiency and relationships.
• Reprints were a nightmare — jobs never matched previous runs, causing further delays, frustration, and lost time.

Client note: “We bought solutions but were never shown how to properly implement and marry up the technologies in a way that delivered consistency.”

The Solution

We deployed our Platinum Colour Management Package, providing:

• Support that integrated seamlessly with the client’s team — expertise on hand at a fraction of the cost of a full-time in-house colour manager.
• A cohesive colour management strategy tailored for multisite production.
• Full implementation of ColourHub software and ColorCert for accurate, measurable colour workflows.
• Platinum annual service platform: ongoing training, troubleshooting, and live support across all processes (RIPs, artwork analysis, colour management, and quality control).
• Reprint reliability: With all systems properly calibrated and verified, reprints consistently matched the original print. Quality checks in ColorCert provided transparent reports, proving results with DeltaE scores — not just visual checks. This was transformational, saving hundreds of hours annually in downtime and firefighting.

Implementation

Rolled out step-by-step integration aligned with the client’s production schedules.

• Built a colour solution library for each client, ensuring accurate and repeatable results.
• Introduced DeltaE-based reporting to clearly demonstrate print quality to end clients.
• Established an instant support model — solving RIP, device, or workflow issues immediately without lengthy ticket systems.
• Expanded the partnership over 5 years, continuously integrating new machines, proofing systems, and workflow automation through the Platinum package.

Results

• Reliable reprints that always matched the original runs.
• Clear, measurable communication with clients via DeltaE reporting.
• Elimination of manufacturing delays caused by colour disputes.
• Hundreds of hours saved annually by avoiding reprint issues and firefighting.
• Rapid problem resolution, avoiding downtime and rework.
• Enhanced trust with brand clients, backed by transparent proof of colour performance.
• A long-term partnership: 5+ years of collaboration, growing stronger each year.

Client Testimonial

“Since implementing the Platinum Colour Management Package, our company has experienced remarkable improvements in our colour management processes. The ColourHub software has proven to be an invaluable tool, streamlining our workflows efficiently, while ColorCert revolutionised our quality control. With ISO-standardised colour measurement, we achieved higher accuracy and reduced rework. The support team has been instrumental, acting as an extension of our business and ensuring consistent results across all processes. We highly recommend this solution to any organisation seeking excellence in print production.”
— Client Reference

Conclusion

By implementing a full end-to-end colour management strategy through the Platinum Colour Management Package, our client achieved long-term transformation in print quality, efficiency, and client trust. With over 5 years of continuous partnership, every process in their multisite production now goes through our colour engine, delivering measurable, consistent, and client-approved results.